Warranty Information
Lowpan 2-Year Limited Warranty
Warranty Coverage
Lowpan warrants its products against defects in materials and workmanship for a period of two (2) years from the date of original purchase. This warranty covers normal use and does not cover damage caused by misuse, abuse, negligence, or unauthorized modifications.
- Manufacturing defects in materials
- Defects in workmanship
- Electrical or mechanical failures under normal use
What's Not Covered
- Damage from misuse, abuse, or negligence
- Unauthorized modifications or repairs
- Damage from power surges, lightning, or natural disasters
- Normal wear and tear or cosmetic damage
- Damage during shipping (contact carrier for claims)
How to Make a Warranty Claim
- 1Contact our support team at warranty@lowpan.com
- 2Provide proof of purchase (order number or receipt)
- 3Describe the issue and provide photos if applicable
- 4We'll provide a return shipping label if device needs to be sent in
- 5Receive your replacement or repaired device within 7-10 business days